How
we get prospects has changed, but how we follow up has not. It’s easier to
close someone you know, a “prospect,” than a stranger, a “lead.” You turn
leads into prospects by following up. Here’s how.
- Sort Your Contacts. Some people need you now, some will in the future,
others won’t use you at all. Focus on those who need your help in the
next 30-60 days, then on those who’ll need you in the future. When that
time comes, you want to be there.
- Respond Quickly. As soon as someone’s made contact or you’ve been
given a referral, call, text or email them, ideally, within the next
five minutes. Get them the info they need.
- Treat Every Call, Email Or Text Like A Service Call. Your goal is always to gather the information you
need to provide a solution or a plan. On every contact, ask, “How can I
help you?” Then listen.
- Keep Following Up. In most instances, you’ll need to follow up many
times before a person will hire you.
- Make An Extra Effort. Go a step beyond what prospects expect. Send a
personal note thanking them for their time and inviting them to contact
you whenever they have a need you could fulfill.
Here’s
to successful follow-ups, as you keep putting together your best year
ever.... Enjoy a great month!
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